HOW LONG DOES BESPOKE SERVICE TAKE?

Please allow 14 days for completion prior to postage. Handmade in the UK.
Please Contact Us for postage prices if ordering from outside the UK.

WHAT ARE THE PAYMENT OPTIONS?

Pure john currently accepts payment by credit or debit card. Accepted Credit Cards: VISA, Master Card, American Express, Discover, JCB, Diners and UnionPay.

DO YOU SELL GIFT CARDS?

We sale are very own gift card which you can purchase onsite. Buy all your e-gift cards, prepaid payment cards, game cards and subscriptions online. Instantly delivered by email. Choose your favorite payment method! Open 24/7. Sent by e-mail. Simple and fast.

WHAT IS YOUR RETURN POLICY?

Changed your mind? No problem. Our goodwill returns policy means you can return an item within 35 days of when you purchased or received it (14 days for lgn sale preview or main sale items bought online, unless otherwise stated. If the item is unused, in its original packaging and accompanied by a valid proof of purchase, we’ll offer an exchange in our clothing and home stores (store returns only) or a full refund.